Privacy Policy

Last updated: December 2025

1. Introduction

At Palinodia Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you provide directly, including:

  • Full name
  • Email address
  • Phone number
  • Company information
  • Project details and requirements
  • Any other information you choose to provide through forms or communications

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Date and time of your visit
  • Device information

3. How We Use Your Information

We use collected information for the following purposes:

  • Respond to your inquiries and requests
  • Provide and improve our services
  • Communicate with you about projects and services
  • Send project status updates
  • Process payments and manage invoicing
  • Improve our website and user experience
  • Comply with legal obligations
  • Send marketing information (only with explicit consent)

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: when you have given explicit consent
  • Contract: when necessary to fulfill a contract with you
  • Legitimate interest: to improve services and communicate with you
  • Legal obligation: when required by law

5. Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties, except:

  • Service providers: trusted providers that help us operate our business, such as hosting, payment, and email services
  • Legal requirements: when needed to comply with laws, regulations, legal processes, or government requests
  • Protection of rights: to protect our rights, privacy, safety, or property, or that of others

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your experience. Cookies are small text files stored on your device. You can configure your browser to reject cookies, though this may affect site functionality.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of Internet transmission or electronic storage is 100% secure.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law.

9. Your Rights

Depending on your location, you may have rights such as:

  • Access: request a copy of your personal data
  • Rectification: request correction of inaccurate or incomplete data
  • Deletion: request deletion of your personal data
  • Restriction: request restricted processing of your data
  • Portability: request your data in a structured format
  • Objection: object to processing of your data
  • Withdraw consent: withdraw consent at any time

To exercise these rights, contact us at privacidad@palinodia.studio.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing the privacy policy of any site you visit.

11. Children's Privacy

Our services are not directed to minors under 18. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will delete it promptly.

12. International Transfers

Your information may be transferred to and processed in countries outside your country of residence. We take appropriate safeguards to ensure an adequate level of protection.

13. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be posted on this page and reflected in the "Last updated" date.

14. Contact

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, contact us:

Email: privacidad@palinodia.studio

Website: palinodia.studio